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My package is prepaid. Do I need to show any document when collecting it?

Yes. Please show your ID to the delivery associate / pick up station. It can be your Voters Card, Driver’s License, Work ID or your Passport.

Can someone collect my prepaid package on my behalf?

Yes. Please ensure your representative has the tracking number and a signed copy of your ID.

My package is cash on delivery. Can someone pick it up on my behalf?

Yes. Please ensure your representative has your tracking number.

How can I return my product?

Step 1: Log your return request

  1. Go to Contact us and complete the form including your request in the form.

Step 2: Pack your product

  • Pack your product according to the return conditions.
  • Include all tags, accessories or free gifts you received

Step 3: Return your product

  1. If you requested a pickup, we will contact you to arrange a pickup time.
  2. If you selected a drop-off station, please drop your package at your selected drop off station following the given instructions (All shipping charges will apply).

How do I cancel my order?

  • You can cancel your order by ​contacting our Customer Service here.

Are all products on The Successful Lifestyle Store original and genuine?

Yes. We are committed to offering our customers only 100% genuine and original products. We also take all necessary actions to ensure that any seller found to be selling non-genuine products is immediately delisted from The Successful Lifestyle Store.

Please contact us here if you think a product listed on our website does not meet these standards.

How do I pay in this store?

You can choose from the different payment methods available in our store. Please find below the list of available payment methods:

  • Pay on Delivery (easy and simple at your doorstep, but not for all products)
  • PayPal
  • Credit/Debit Card

You can find the payment methods during the final step of checkout in detail. Do not hesitate to contact our Customer Service for more information.

Do I need an account to shop in this store?

No, you don’t need an existing account to shop with us. Simply register within 1 minute.

How do I place an order?

Shopping in this store is easy! Once you have found the product you want to buy, just follow the steps below:

  • Click on ‘Buy Now’ to add this product to your cart
  • Click on ‘VIEW CART and CHECKOUT’ in the pop up
  • Click on ‘Cart’ in the top right corner
  • Register an account or Login into your existing account by entering your Email and password
  • Enter your shipping/billing information, ensuring your address is complete and accurate
  • Choose your preferred payment option
  • Click on ‘Confirm order’ to complete your order

Once your order is placed, we will either automatically confirm it by notifying you via Email, or we will call you for confirmation in case we need more details. Please note that this confirmation is not a mandatory step before we ship your order. If you are unsure of whether your order has been confirmed or not, please contact us here a few hours after your order placement.

Are there any hidden costs or charges if I order from this store?

There are no hidden costs or charges when you order from this store. All costs are 100% visible at the end of the checkout process.

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